The provision of those services however represents a business transaction that requires nearly as much care and attention as the medical or surgical service we provide in your pursuit of good health.
We recognize that some of our patients may have inadequate insurance coverage or no health insurance at all. The following will provide you with our policies and expectations as well as our responsibilities in collecting self pay accounts. Please note that under the laws of the State of New York, full payment for services is due and payable at the time the service is provided.
Self Pay/No Insurance
Patients who have no healthcare insurance coverage should let our staff know when making their appointment. Our staff will estimate the amount of the charge for the medical service. We expect our patients to arrive prepared to pay in full during the Registration process. Also, please see the section below on arranging payment plans.
Partial Coverage or Patient Balances after Insurance Payments
Patients who Register with accurate insurance information will, as a convenience or matter of contract, have an insurance claim sent to their insurance carrier by Slocum-Dickson Medical Group. Non-covered services or partial covered services will at times leave a balance to be paid by the patient/guarantor. It is expected that patients will pay these balances as soon as they are informed of them.
Self Pay Statements and Payment Plans
Upon notification of a self pay responsibility amount due, Slocum-Dickson Medical Group will send an itemized statement to our patient/guarantor showing the charge amount, payment amounts, contractual adjustments and other information detailing the balance due. Full payment is expected within ten days.
Should a patient/guarantor not be financially able to make full payment of amounts owed, they should call our offices at the number noted on the statement to set up a budget plan agreement. Plans are designed to help the patient meet their obligation in times of financial hardship. Accounts not fully satisfied will be turned over to a credit reporting collection agency.